TheOldMastersPrints
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Frequently asked questions

Is the frame included?
Prints are sold unframed. Canvases arrive stretched on a 1.9 cm (0.75 in) pine frame with hanging hardware included.
Which size should I choose?
Every listing includes a size guide shown next to a 190 cm sofa. As a rule of thumb, A2-A1 above a sofa and A4-A3 for gallery walls.
How long does delivery take?
Prints take 3 to 8 working days within the EU. Canvases take 2 to 3 weeks.
Will I pay customs?
No. Prints ship from within the EU, and for canvases EU VAT is collected at checkout.
Are these originals?
No. They are high-quality reproductions of public-domain masterpieces.
What if my order arrives damaged or defective?
Send us a photo within 14 days of delivery and we will send a free replacement, with no need to return the damaged item. You can also return any undamaged item within 14 days (return shipping paid by the buyer).
Where do I buy?
All purchases are made in our Etsy shop, which handles payment, invoicing and buyer protection.

Another question? Message us through the shop; we reply within one day.